Delivery

Delivery to UK

FREE standard delivery on orders over £100.

£5.00 for orders under £100.

Please allow 3-5 working days for your order to be delivered (remote areas may take a little longer*).

Need it quicker? We offer next day delivery for orders placed before 12 noon GMT for £8.00. Orders placed after 12 noon will be despatched the following day on a next day service. 

Delivery to Europe

The delivery cost to Europe is £10.00

Please allow 5-10 working days for your order to be delivered*.

Delivery to the Rest of the World

The delivery cost to the Rest of the World is £15.00

Please allow 5-10 working days for your order to be delivered*.

*Delivery Exceptions and Restrictions

Orders that include personalised, bespoke and/or made to order items will take longer. This can vary from product to product and will be shown on the individual product details page. Orders that include bespoke/made to order items will be despatched when all items on the order are available.

Geographical location and courier availability can restrict our delivery service or extend our delivery times. You will be notified as quickly as possible if your order is affected. We reserve the right not to deliver an order if we believe the address is not secure.

Orders are delivered by Royal Mail or courier depending on the most suitable service for your location. In some cases, local customs can introduce delivery delays that are out of our control. We provide a tracking number for all deliveries which you can use to see your estimated delivery day. All parcels require a signature on delivery.

Regrettably we are unable to deliver to BFPO addresses.

Postage, shipping and handling charges will not be refunded in the event of a return.

A working day is Monday to Friday, and excludes public holidays. However, working days may vary country to country.

Important Information About International Deliveries

Products delivered to destinations outside of the UK may be subject to import duties, taxes, fees, levies or other charges imposed by local legislation. The recipient of the product is responsible for all such charges and any associated customs formalities. 

Please be aware that it is the recipient of the goods, not the person who has ordered them, who will be responsible for payment of these charges. If you are ordering products to be delivered to someone else, please make sure that they are aware that they will be responsible for these charges. 

Regrettably we have no control over these charges, nor can we predict what they might be, therefore we are unable to offer any assistance with this. Charges vary by Country, therefore we recommend contacting your local customs office for information about applicable charges before placing your order.

We are required by UK law to declare the full retail value of the items on all customs invoices.